Digital transformation in the pharmaceutical sector: an Italian overview

Today industry is experiencing its fourth industrial revolution. "Industry 4.0" is based on Cloud systems and the Internet of Things, among others. This study examines the technological innovations applied to the pharmaceutical industry to analyze which organizational changes they bring with them. These new technologies aimed to improve the inter and intra-organizational processes lowering the time and the costs associated. The case of an Italian consortium shows that pharmaceutical industries favor the requalification of current personnel and adapt the organizational structure to accommodate better and exploit these new technologies. These changes affect the whole ecosystem, encouraging aggregation and partnerships between different players and outsourcing those processes that would require too much time and high costs to be internally developed.