The TEACH-AI project: Co-designing Practices for Socio-Educational Services

The TEACH-AI project (Transformative Educational Approaches for Civic and Human-centered AI) addresses these challenges by examining the role and implications of Generative Artificial Intelligence within Italian socio-educational services. Led by the CREDDI research group at eCampus University, the study adopts an action-research approach to investigate current uses of Generative AI. In close collaboration with participating organisations, the project aims to co-develop strategies, skill frameworks and policy recommendations for the ethical and sustainable adoption of AI. The aim is to promote AI literacy and produce shared guidelines to ensure that technology serves to enhance, rather than undermine, the quality of human interactions. Expected outcomes include the formulation of foundational organisational principles designed to support a socially responsible transition to AI-enabled practices. Artificial Intelligence (AI) can support and improve the effectiveness of social and educational services in various ways, focusing on optimising professional practices and maintaining the centrality of the human dimension. AI is recognised as a tool capable of increasing the effectiveness, accessibility and quality of professional interventions.