Digitalize Work in Pandemic Time: Practices for Remote Working and Job Redesign in Public Organization

Thisresearchisdeterminedbytheinfluencethattherecentandunforeseeablepandemiccrisisishavingonorganizationsandhumanresource managementinpublicadministrations(Das,2020b).Thechapterstarget toidentifythechangesthathavetakenplaceinpublicorganizationsthat haveinitiatedthedigitizationofproductionprocesses,thischapteraims toofferanoverviewofthemaintheoreticalreferencesonthephenomena ofthedigitalizationofworkprocessesandremoteworkinpublicorganizationsbyanalyzingtheremoteworkingscenarioinformofacase.The casestudyconcerningtheChamberofCommerceofCatanzaro(CCIAA) allowedustoanalyzethenatureandscopealongwithvariousdynamics ofdigitalplatform-basedremoteworking. Thechaptercaricatureflowsinasequentialhierarchy.Firstly,it describesthedetailedliteraturereviewofrelatedanalysisondigitizationin publicorganizationsandnewformsofwork.Subsequently,themethodologyandthechapter’sobjectiveareillustrated;then,acasestudyis presented,followedbydiscussion.Finally,conclusionsandfutureresearch areasaresuggested.